Coffee Break

Never Forget What’s Most Important In Your Business

There’s one major mistake that even the most experienced business owners make a lot of the time, and that’s getting too wrapped up the small details. It’s incredibly easy to do this. After all, the details are often the things you notice day to day. Little moments of wasted time, or misused resources or whatever else tend to stick out in your mind a lot of the time. But what is usually the case is that many of these smaller things are symptoms of larger problems. And when you miss those larger problems, that’s when your business can get into some real trouble. If there’s one thing that a business simply cannot do without, it’s a strong foundation. You need to have the basics covered before you start ever thinking about all of the little details. It would be like pouring on the icing before your cake is fully baked. The broad strokes might not be that exciting or dynamic, but they are essential if you want to run a truly successful business. If you’re not taking care of them, then it won’t matter a bit how well you deal with everything else. Without something to support them, all of those little details aren’t going to be worth anything. So to help you avoid that situation, here are a few of the most important parts of your business and how you can make sure that you’re always taking care of them.

Your employees

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If your business is a body, then your employees are its heart. Everything spreads out from them. Whatever direction you choose to move your business in, it’s your employees who are going to do the legwork to make it happen. A lot of the time your employees are working so well that the customer never even realizes what they were doing. As far as the customer is concerned, the business is just one big, well-oiled machine. But you’ve got to make sure that you’re taking care of your employees. As fantastic an asset as they may be, they’re only human, and human beings have limitations. You need to make sure that you’re showing your employees that you value them as much as possible as well as creating as safe, comfortable and enjoyable work environment as possible. You should make sure that things like the temperature in your office is right and that you’re providing the best possible lighting solutions. The same goes for the furniture that you’re providing your employees with. After all, if they aren’t using chairs with the right amount of back support then they could well end up getting seriously hurt.

Legal protection

When people think about protecting their business, they often assume that it means protecting it from the outside world. However, there are plenty of occasions where the thing that your business needs the most protection from is itself. You need to make sure that you’re always running your business on the right side of the law. Now, most of the time, any kind of potentially illegal activity is engaged in totally by accident, but that’s not going to work as an excuse. You need to have as much information as possible on the various legal pitfalls that you might fall into. Not only that but you need to have all of the right insurance in place. You need insurance that protects your employees, your premises and all other basic things about your business. But you may need something more specific like tradesman saver builders insurance if you’re working as a builder or vehicle insurance if your company has a large logistics division. Otherwise, you could end up making a mistake that dooms your business entirely.

Your finances

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Money might not be the driving force behind your actions, but your business could never function without it. Every business needs financial support in order to function. Of course, the majority of that will hopefully come from customers, but you also need to think about investment. Investors are a fantastic source of revenue that can help you to expand and grow your business. But that means that you need to be able to sell your business to investors in the first place. And you can’t do that without being clear about your financial situation and predictions. To do this then you need to take care of your accounts at all times. Unfortunately, a lot of smaller businesses tend to ignore their accounts for far too long, leaving it until the very last minute. If you can’t show investors that they can trust you with their investment, they’re just going to take their money elsewhere. Not only that but it’s important to make sure that you’re always on the right side of the law when it comes to tax and revenue. The best option to deal with this is to hire an accountant. That way you have someone who is trained to help you deal with all various incomes and outgoings. But you also have the option of the various pieces of accounting software that are available so that you can do it yourself without having to learn endless amounts of legal jargon.


The assumption about security in your business is that the most important thing is to protect your physical premises. And sure, that’s incredibly important. However, in the modern digital age, you can’t ignore the importance of digital security. The internet is the place where your business is often most vulnerable if you don’t have all of the correct firewall and antimalware solutions in place at all times. Cybercriminals work tirelessly to break through these kinds of barriers so keeping your software up to date can mean the difference between a secure business and one that is totally compromised. Of course, all of the security measures in the world aren’t going to mean a thing if you can’t properly encourage your employees to embrace them properly. You need to create a culture in your business where security is everyone’s responsibility and something that everyone takes as seriously as possible. This means your employees need to keep their computers secure with strong passwords and they need to avoid leaving any sensitive information out in the open. It also means that you need to make sure everyone knows not to discuss things with people outside of the business, even their family and friends.

Your customers

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One of the most common mistakes that business owners make is that they try to go ahead with a marketing strategy without really understanding their customers in the first place. If you don’t understand your customers then a) you’re never going to be able to market to them in the first place and b) you’re never going to provide them with the kind of service that they really want. The best way to solve both of these problems is simply to do your research. Make sure that you know exactly who your target customer is. Many business owners will get a vague idea of their ideal customer and be happy with that, but that’s not enough. You need to make sure know not just their age and gender but their purchasing habits as well. Where do they shop? How do they communicate with businesses? Without information like this, you’ll never be able to create a full picture of your target demographic. Once you have that demographic mapped out, then you’ve got to think about how to create marketing campaigns that will connect directly with them. Not only that but you’ve got to create a strong focus on customer service. It doesn’t matter how well you draw them in, or how great your product is, if you can’t look after your customers properly then they’re going to take their business to someone else, it’s as simple as that.


One of the most important things to remember about a business is that it needs to run like a well-oiled machine. Every single gear needs to be turning in unison. If even one gear stops moving, then it can potentially bring the entire business grinding to a halt. It’s the idea that causes a lot of businesses to become incredibly focussed on increasing productivity. Productivity is very important to any business, and if you can’t keep productivity up, then your business is going to end up falling behind the competition almost immediately. However, the big mistake that a lot of business owners make is that they assume the only way to increase productivity is to increase the pressure on themselves and their employees as well as having everyone work longer hours. This is not only a bad way to increase productivity, but it can also have a pretty dangerous impact on your and your employees. Instead, you should look into things like creating a more engaging and dynamic work environment, allowing for greater communication between employees, and making sure that you have policies in place that allow for things to run as smoothly as possible.

These kinds of things might seem a little bit obvious, but it really is amazing how often they get ignored, even by large businesses. You’ve got to make sure that they are taken care of before you try to move on to the more obvious, surface-level details. By doing that you’ll have set up a strong foundation that is sure to offer sturdy and long lasting support to every other aspect of your business.