Pexels – CC0 Licence As we learn how to deliver better customer service, there is one thing that comes up time and again – that it’s not what the customer thinks, but it’s how they feel during the transaction that colours...
Tag - feel
Flickr When you’re a boss, you can’t ensure (or just assume) that jobs are going to be done correctly if your employees aren’t happy. You want to be able to rely on them when completing tasks in a smooth and efficient manner...
