Pexels – CC0 Licence As we learn how to deliver better customer service, there is one thing that comes up time and again – that it’s not what the customer thinks, but it’s how they feel during the transaction that colours...
Tag - customer service
As an e-commerce startup, you understand that competition in your sector is fierce, and success cannot be taken for granted. Standing out requires careful thought, decision-making and hard work. From understanding your target customers to devising...
Our technology is constantly upgrading and improving. There are software that offer features that help our operations get better. Needless to say, investing in these technologies is necessary for every business. With the customers’ ever...
Today’s world of work is rapidly changing, and Human Resources (HR) departments need help to keep up. This is where HR digital transformation comes in. But what is HR digital transformation? In short, it is streamlining HR processes by...
