Think about the things your business relies on to survive. If it’s a real store, in the real world – it will need to be heated, it will need to have products and employees, and you’ll need to be able to lock the door. But what else...
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Now that we’re in the throes of the 21st century, customer expectations are changing. We’ve always known that customers wanted a friendly and efficient service. But developments in technology are actually increasing customer expectations. It’s not...
